SALES

5.0

SERVICE

4.5

400 ratings and 211 comments received in the last 90 days.

16 May 2025

Chris as usual was polite, professional and efficient.

13 May 2025

Totally satisfied Alex went above and beyond so that I could obtain my dream car

08 May 2025

Richard was a great contact

08 May 2025

Thorough explanation of everything

28 April 2025

As my second BMW was coming to the end of the four year contract I had discussions the options with the Chris Ratcliffe regarding a new car on a new contract, Chris could not have been more helpful. The delivery and hand over went smoothly.

27 April 2025

This is my 6th new BMW. Great service as always!

25 April 2025

See above

24 April 2025

Seamless process from start to finish.

20 April 2025

Simon Hockin at Farnborough BMW was very helpful and not pushy at all, he informed and updated us constantly on the progress of our car. Handover was efficient.

18 April 2025

Staff were all helpful, handover was very smooth.

05 June 2025

Service from start to finish is excellent. Finn dealt with the MOT service on this most recent occasion and was polite, professional and efficient

04 June 2025

We are long-standing customers of Group 1 Farnborough and have always received excellent service. The service facility at Ash Vale is outstanding... the management reflects great credit on BMW.

04 June 2025

Everything was smooth for me.

03 June 2025

I was dealt with politeness, the quality of work was good and the matter was dealt speedily.

03 June 2025

car is fixed :)

03 June 2025

The Repair was completed on the day.

03 June 2025

Service attention apart, BMW Ash Vale had refused my claim under warranty for degradation of a sub frame. The reasons relayed to me by BMW Ash Vale and Warrant team, conflict and neither are consistent or covered by the wording of the warranty T&Cs.

02 June 2025

My service advisor Louis Denton provided an excellent customer service, with timely updates and great advice.

02 June 2025

I had no issues

01 June 2025

I am completely satisfied with the BMW service experience at Group 1 Farnborough. Charlotte Hyde was my service advisor, and I received fantastic, very professional, and polite customer service.

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