611 ratings and 324 comments received in the last 90 days.

19 November 2023

Alex Haggarty looked after me completely and ensured the handover was smooth. There was a problem with air pressure in a tyre on my new car and he went out of his way to make sure it was resolved without delay.

16 November 2023

great communication, friendly, helpful, proffesional

11 November 2023

Despite the fairly long delay in acquiring my new vehicle, the Centre kept me informed about the delays and I was made to feel like a valued customer at all times. From the initial interview to the final handover, the service was first class.

06 November 2023

Well I've just given you my feedback on BMW Group 1 Farnborough. From Dan Lees Business Director to your lovely receptionists everyone knows how to look after their customers and deliver their next new vehicle

05 November 2023

No nonsense, clear and efficient process

04 November 2023

Alex, at Group 1 Farnborough was great throughout the process. Super friendly and didn't oversell it at all.

04 November 2023

Although the car took a little longer to arrive it was an easy transaction and just handed over my part exchange etc.

03 November 2023

Very satisfied. Alex was a brilliant salesman and got me a great deal.

02 November 2023

would have been higher if the car i actually ordered was what I received.

02 November 2023

Alex was able to secure us a slot for the build and the car was ready so quickly! Fantastic job.

24 November 2023

Parcel shelf rattles constantly, was told with the back seats folded it goes away however it did not

23 November 2023

Charlie Hyde looked after me and my car this time and gets an absolute ten out of ten (10/10). The whole experience was excellent and my second time with Farnbrough. I'll be sticking with them from now on because I'm so impressed with them.

23 November 2023

one hour booking grew to 3 hour wait

23 November 2023

As always from moment walk into reception staff are friendly and helpful

23 November 2023

Only one slight criticism; the interior valet was not very good. The passenger seat wasn't cleaned properly and the driver's foot well was muddy.

23 November 2023

As above

22 November 2023

The service was undertaken in a very prompt and efficient manner and the service advisor and the rest of the team at the garage all assisted in making my visit as pleasant and comfortable as possible.

22 November 2023

Quick service. Phoebe was very helpful

22 November 2023

Would have been 5 stars but the coffee machine had run out of chocolate.

22 November 2023

The job was completed in the allocated time and I received the car back cleaned.

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